Where is Taretail based?
Taretail is an online store based in the United Kingdom. All order processing and shipping are handled domestically.
What is your return policy?
Full details, including timeframes and conditions, are available in our Return & Refund Policy. It covers how to submit a return request and which items qualify.
Will I receive an order confirmation?
Yes. As soon as your order is placed, you'll receive an automatic confirmation email containing your order summary and shipping details.
What shipping options do you offer?
Handling Time: 0–2 business days (Monday–Friday).
Transit Time: 2–3 business days after dispatch.
Cut-off Time: Orders placed after 4:00 PM (GMT) will be processed the next business day.
Estimated Delivery: 2–5 business days in total.
Shipping details shown at checkout reflect current rates at the time of purchase.
How do I track my order?
Once your order has been dispatched, a tracking number will be sent to your email. This typically activates within 24–48 hours. If your parcel appears delayed, please don't hesitate to contact us.
Please ensure your shipping address is accurate and complete before placing your order. We cannot guarantee free replacement for items delivered to an incorrectly entered address.
When can I expect my order to arrive?
Most orders arrive within 2–5 business days from the date of purchase, including 0–2 days handling time. Actual delivery times may vary depending on location, carrier, or other factors.
How do I return an item?
To initiate a return, email our support team. If your order is eligible, we'll provide return instructions. All requests must be made within 30 days of delivery.
How can I get in touch?
- Email: support@taretail.shop (responses within 1 business day)
- Phone/WhatsApp: +44 7380183752
- Business Hours: Mon–Fri, 9:00 AM – 5:00 PM (closed weekends and bank holidays)
- Address: 97 Mayes Rd, London N22 6UP, United Kingdom