Shipping policy

Thank you for shopping with Taretail. We ship exclusively to addresses within the United Kingdom. Here's everything you need to know about your order.

Handling, Processing, and Transit Times (United Kingdom Only)

  • Processing Time: 0–2 business days (Monday to Friday, excluding weekends and bank holidays)
  • Transit Time: Following processing, standard shipping typically takes 2–3 business days within the United Kingdom
  • Order Cut-Off Time: To qualify for same-day processing, please place your order before 4:00 PM GMT/BST (UK local time)
  • Total Estimated Delivery Time: 2–5 business days (Monday to Friday) from the date of purchase, excluding weekends and bank holidays. These are estimates — actual delivery may vary slightly due to carrier schedules, weather, or high-demand periods

Shipping Information

  • Shipping Methods: Standard tracked delivery via trusted UK carriers
  • Shipping Rates: Free standard shipping on all UK orders
  • Shipping Restrictions: We ship to UK addresses only. Orders with non-UK delivery addresses cannot be processed

Order Modifications

If you need to amend your shipping address or any other order details, contact support@taretail.shop as soon as possible. We will do our best to accommodate changes before your order ships, though additional fees may apply if it has already entered processing.

Lost or Delayed Packages

If your package is lost, delayed, or arrives damaged, please email support@taretail.shop with your order number and full details (including photos if the item is damaged). We will liaise with the carrier to investigate and resolve the issue, which may include a refund, replacement, or claim filing.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information. Tracking updates are typically available within 24–48 hours of dispatch.

Cancellations

  • Cancellation Window: You may cancel your order at any time before it ships
  • Cancellation Process: Email support@taretail.shop with your order number to request a cancellation
  • Refunds for Cancellations: Approved cancellations will be refunded to your original payment method within 7 business days, in line with our Refund Policy

Incorrect Address

Please double-check your shipping address at checkout. Taretail is not responsible for packages delivered to an incorrect address supplied by the customer. If you spot an error before dispatch, contact support@taretail.shop immediately — we may be able to update it, though additional shipping fees may apply if re-shipment is required.

By placing an order, you agree to this Shipping Policy. Delivery times are estimates and are not guaranteed. For further assistance, please refer to our Privacy Policy, Terms of Service, or contact us directly.

Estimated Shipping Timelines Summary (United Kingdom Only)

  • Processing Time: 0–2 business days
  • Transit Time: 2–3 business days
  • Total Estimated Delivery: 2–5 business days

Contact Information

  • Email: support@taretail.shop (responses within 1 business day)
  • Phone: +447380183752 
  • Business Hours: Mon–Fri, 9:00 AM – 5:00 PM (closed weekends and bank holidays)
  • Address: 97 Mayes Rd, London N22 6UP, United Kingdom